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Elements and Performance Criteria

  1. Determine job requirements
  2. Comply with work health and safety (WHS) requirements at all times
  3. Identify warehouse receival and dispatch areas organisational requirements from enterprise quality practices and procedures
  4. Allocate/coordinate work activities in receival and dispatch areas
  5. Distribute and collect relevant documentation
  6. Develop contingency procedures and implement for receival and dispatch problems
  7. Maintain stock receival and dispatch system
  8. Produce receival and dispatch reports, as required
  9. Make modifications to dispatch and receival system according to SOPs
  10. Identify and report problems with receival and dispatch system
  11. Participate in continuous improvement of dispatch and receival systems

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Equipment includes one (1) or more of the following:

calculators

scanners

portable computers

Staff includes one (1) or more of the following:

drivers

stores assistants

casuals

specialists

Modifications include one (1) or more of the following:

extra staff

adjustment of hours

set up special storage areas

hire of lifting equipment

Problems include one (1) or more of the following:

out-of-hours receival

late deliveries or dispatches

dealing with goods that need equipment for loading or unloading

hazardous goods

inadequate stores capacity

emergency procedures

special legislative requirements